Note: This English translation is to be understood as a service for contractual parties. The translation is not legally binding as such, only the original text in the German language is legally binding for the contractual parties and is subject to the Austrian Law.
There is no right of return for download products.
For other products, the declaration of a right of withdrawal from contract exists within 7 working days after receipt of the good. Saturdays are not counted as working days. For consumers in Germany, a statutory right of withdrawal from contract for 14 days after receipt of the goods is granted. It is sufficient when a declaration of withdrawal from contract is sent within this time period.
A right of return of goods is only valid for the delivery of data when the packaging of the data carrier is sealed, and only as long as the packaging is not broken open and thus becomes unsealed.
The charges for return sendings are to be for the account of the customer, when the price of the returned goods does not exceed EUR 40.00, or if the price is higher, when the consumer has not yet fully paid at the point in time of revocation. Should the goods be returned with the transportation charges unpaid, then our Company is entitled to retain an appropriate amount in compensation.